Mouse & Keyboard lockup when plugging in Tinyg

Started by rickcaddell on Nov 24, 2015 in TinyG Support. 1 reply, last activity Nov 24, 2015.

rickcaddell Nov 24, 2015 #

I bought a new machine with Windows 10. When I plugged in the TinyG to the USB port, the mouse and keyboard stopped working. It is hard to load the FTDI driver with the mouse not working. I finally figured out that I needed to load the driver as a setup executable. On the FTDI download site, the drivers listed on the in the table are not setup executable, it is in the column marked comments, to the far right (really confusing).

Click on the 'Available as setup executable' link to download this zip file.
You can then unzip and run the exe file before plugging in the TinyG. My file was called "CDM v2.12.10 WHQL Certified.exe"

Run this file before plugging in the TinyG and it will install the driver.

cmcgrath5035Staff Nov 24, 2015 #

Click on the ‘Available as setup executable’ link to download this zip file.
You can then unzip and run the exe file before plugging in the TinyG. My file was called “CDM v2.12.10 WHQL Certified.exe”

Run this file before plugging in the TinyG and it will install the driver.

This sounds like the procedure - pre-load the driver components, so that Win will find, install and start when the hardware is plugged in.

So what part of it is not working?

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