TinyG Makes noise but stepper doesn't move

Hello everyone I recently purchased a TinyG new and upon hooking it up I am not able to get one of the motors working. I have the stepper disconnected from the machine so I know it has nothing to do with the machine.

When I move motor 4 the stepper makes noise but does not move, I noticed I can physically move the stepper with my fingers while its trying to move but then when the stepper is done moving it locks up for a couple seconds, Until it shuts off power to that motor per the setting.

When I swap the stepper to another motor it works fine so im thinking it is the board or settings that are the issue. (Motors 1 thru 3 all work as they should) I have played with the current adjustment and have been careful to not overturn the pot.

Full disclosure I may have have been a bit ham fisted while putting the TinyG in its case and knicked a trace with a tiny screwdriver but I just want to rule out anything else first before I go buy another one.

Below is my $$ dump file along with the startup. I am using CNCjs if that matters.

CNCjs 1.9.22 [TinyG]
Connected to COM8 with a baud rate of 115200
feeder> {ej:1}
feeder> {jv:4}
feeder> {qv:1}
feeder> {sv:1}
feeder> {si:100}
{“r”:{“ej”:1},”f”:[1,0,7,2003]}
{“r”:{“jv”:4},”f”:[1,0,7,7333]}
{“r”:{“qv”:1},”f”:[1,0,7,6003]}
{“r”:{“sv”:1},”f”:[1,0,7,9250]}
{“r”:{“si”:100},”f”:[1,0,9,2707]}
feeder> {spe:n}
{“r”:{“spe”:null},”f”:[1,100,8,8836]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
feeder> {spd:n}
{“r”:{“spd”:null},”f”:[1,100,8,6786]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
feeder> {spc:n}
{“r”:{“spc”:null},”f”:[1,100,8,4736]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
feeder> {sps:n}
{“r”:{“sps”:null},”f”:[1,100,8,704]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
feeder> {com:n}
{“r”:{“com”:null},”f”:[1,100,8,2342]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
feeder> {cof:n}
{“r”:{“cof”:null},”f”:[1,100,8,4826]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
feeder> {sr:{stat:t,line:t,vel:t,feed:t,unit:t,coor:t,momo:t,plan:t,path:t,dist:t,admo:t,frmo:t,tool:t,posx:t,posy:t,posz:t,posa:t,posb:t,posc:t,mpox:t,mpoy:t,mpoz:t,mpoa:t,mpob:t,mpoc:t}}
feeder> {sys:n}
feeder> {mt:n}
feeder> {pwr:n}
feeder> {qr:n}
feeder> {sr:n}
{“r”:{“sr”:{“stat”:true,”line”:true,”vel”:true,”feed”:true,”unit”:true,”coor”:true,”momo”:true,”plan”:true,”path”:true,”dist”:true,”admo”:true}},”f”:[1,100,181,722]}
{“err”:{“code”:100,”msg”:”Unrecognized command or config name”}}
{“r”:{“sys”:{“fb”:440.20,”fv”:0.970,”hp”:1,”hv”:8,”id”:”3Y2462-RLT”,”ja”:100000,”ct”:0.0100,”sl”:0,”st”:0,”mt”:2.00,”ej”:1,”jv”:4,”js”:1,”tv”:1,”qv”:1,”sv”:1,”si”:100,”ec”:0,”ee”:0,”ex”:1,”baud”:5,”net”:0,”gpl”:0,”gun”:1,”gco”:1,”gpa”:2,”gdi”:0}},”f”:[1,0,8,8601]}
{“r”:{“mt”:2.00},”f”:[1,0,7,1467]}
{“r”:{“pwr”:{“1″:0,”2″:0,”3″:0,”4″:0}},”f”:[1,0,8,9987]}
{“r”:{“qr”:32},”f”:[1,0,7,7766]}
{“r”:{“sr”:{“posx”:0.000,”posy”:0.000,”posz”:0.000,”posa”:0.000,”feed”:0.00,”vel”:0.00,”unit”:1,”coor”:1,”dist”:0,”frmo”:1,”stat”:1}},”f”:[1,0,7,3689]}
> $$ dump
[fb] firmware build 440.20
[fv] firmware version 0.97
[hp] hardware platform 1.00
[hv] hardware version 8.00
[id] TinyG ID 3Y2462-RLT
[ja] junction acceleration 100000 mm
[ct] chordal tolerance 0.0100 mm
[sl] soft limit enable 0
[st] switch type 0 [0=NO,1=NC]
[mt] motor idle timeout 2.00 Sec
[ej] enable json mode 0 [0=text,1=JSON]
[jv] json verbosity 4 [0=silent,1=footer,2=messages,3=configs,4=linenum,5=verbose]
[js] json serialize style 1 [0=relaxed,1=strict]
[tv] text verbosity 1 [0=silent,1=verbose]
[qv] queue report verbosity 1 [0=off,1=single,2=triple]
[sv] status report verbosity 1 [0=off,1=filtered,2=verbose]
[si] status interval 100 ms
[ec] expand LF to CRLF on TX 0 [0=off,1=on]
[ee] enable echo 0 [0=off,1=on]
[ex] enable flow control 1 [0=off,1=XON/XOFF, 2=RTS/CTS]
[baud] USB baud rate 5 [1=9600,2=19200,3=38400,4=57600,5=115200,6=230400]
[net] network mode 0 [0=master]
[gpl] default gcode plane 0 [0=G17,1=G18,2=G19]
[gun] default gcode units mode 1 [0=G20,1=G21]
[gco] default gcode coord system 1 [1-6 (G54-G59)]
[gpa] default gcode path control 2 [0=G61,1=G61.1,2=G64]
[gdi] default gcode distance mode 0 [0=G90,1=G91]
[1ma] m1 map to axis 0 [0=X,1=Y,2=Z…]
[1sa] m1 step angle 0.900 deg
[1tr] m1 travel per revolution 36.5400 mm
[1mi] m1 microsteps 8 [1,2,4,8]
[1po] m1 polarity 1 [0=normal,1=reverse]
[1pm] m1 power management 3 [0=disabled,1=always on,2=in cycle,3=when moving]
[2ma] m2 map to axis 1 [0=X,1=Y,2=Z…]
[2sa] m2 step angle 1.800 deg
[2tr] m2 travel per revolution 36.5400 mm
[2mi] m2 microsteps 8 [1,2,4,8]
[2po] m2 polarity 0 [0=normal,1=reverse]
[2pm] m2 power management 3 [0=disabled,1=always on,2=in cycle,3=when moving]
[3ma] m3 map to axis 1 [0=X,1=Y,2=Z…]
[3sa] m3 step angle 1.800 deg
[3tr] m3 travel per revolution 36.5400 mm
[3mi] m3 microsteps 8 [1,2,4,8]
[3po] m3 polarity 1 [0=normal,1=reverse]
[3pm] m3 power management 3 [0=disabled,1=always on,2=in cycle,3=when moving]
[4ma] m4 map to axis 2 [0=X,1=Y,2=Z…]
[4sa] m4 step angle 0.900 deg
[4tr] m4 travel per revolution 1.2500 mm
[4mi] m4 microsteps 8 [1,2,4,8]
[4po] m4 polarity 0 [0=normal,1=reverse]
[4pm] m4 power management 3 [0=disabled,1=always on,2=in cycle,3=when moving]
[xam] x axis mode 1 [standard]
[xvm] x velocity maximum 800 mm/min
[xfr] x feedrate maximum 400 mm/min
[xtn] x travel minimum 0.000 mm
[xtm] x travel maximum 150.000 mm
[xjm] x jerk maximum 20 mm/min^3 * 1 million
[xjh] x jerk homing 40 mm/min^3 * 1 million
[xjd] x junction deviation 0.0500 mm (larger is faster)
[xsn] x switch min 1 [0=off,1=homing,2=limit,3=limit+homing]
[xsx] x switch max 0 [0=off,1=homing,2=limit,3=limit+homing]
[xsv] x search velocity 500 mm/min
[xlv] x latch velocity 100 mm/min
[xlb] x latch backoff 5.000 mm
[xzb] x zero backoff 1.000 mm
[yam] y axis mode 1 [standard]
[yvm] y velocity maximum 800 mm/min
[yfr] y feedrate maximum 800 mm/min
[ytn] y travel minimum 0.000 mm
[ytm] y travel maximum 150.000 mm
[yjm] y jerk maximum 20 mm/min^3 * 1 million
[yjh] y jerk homing 40 mm/min^3 * 1 million
[yjd] y junction deviation 0.0500 mm (larger is faster)
[ysn] y switch min 1 [0=off,1=homing,2=limit,3=limit+homing]
[ysx] y switch max 0 [0=off,1=homing,2=limit,3=limit+homing]
[ysv] y search velocity 500 mm/min
[ylv] y latch velocity 100 mm/min
[ylb] y latch backoff 5.000 mm
[yzb] y zero backoff 1.000 mm
[zam] z axis mode 1 [standard]
[zvm] z velocity maximum 800 mm/min
[zfr] z feedrate maximum 800 mm/min
[ztn] z travel minimum 0.000 mm
[ztm] z travel maximum 75.000 mm
[zjm] z jerk maximum 20 mm/min^3 * 1 million
[zjh] z jerk homing 40 mm/min^3 * 1 million
[zjd] z junction deviation 0.0500 mm (larger is faster)
[zsn] z switch min 0 [0=off,1=homing,2=limit,3=limit+homing]
[zsx] z switch max 1 [0=off,1=homing,2=limit,3=limit+homing]
[zsv] z search velocity 400 mm/min
[zlv] z latch velocity 100 mm/min
[zlb] z latch backoff 5.000 mm
[zzb] z zero backoff 1.000 mm
[aam] a axis mode 3 [radius]
[avm] a velocity maximum 230400 deg/min
[afr] a feedrate maximum 230400 deg/min
[atn] a travel minimum -1.000 deg
[atm] a travel maximum -1.000 deg
[ajm] a jerk maximum 5760 deg/min^3 * 1 million
[ajh] a jerk homing 11520 deg/min^3 * 1 million
[ajd] a junction deviation 0.0500 deg (larger is faster)
[ara] a radius value 0.1989 deg
[asn] a switch min 1 [0=off,1=homing,2=limit,3=limit+homing]
[asx] a switch max 0 [0=off,1=homing,2=limit,3=limit+homing]
[asv] a search velocity 600 deg/min
[alv] a latch velocity 100 deg/min
[alb] a latch backoff 5.000 deg
[azb] a zero backoff 2.000 deg
[bam] b axis mode 0 [disabled]
[bvm] b velocity maximum 3600 deg/min
[bfr] b feedrate maximum 3600 deg/min
[btn] b travel minimum -1.000 deg
[btm] b travel maximum -1.000 deg
[bjm] b jerk maximum 20 deg/min^3 * 1 million
[bjd] b junction deviation 0.0500 deg (larger is faster)
[bra] b radius value 1.0000 deg
[cam] c axis mode 0 [disabled]
[cvm] c velocity maximum 3600 deg/min
[cfr] c feedrate maximum 3600 deg/min
[ctn] c travel minimum -1.000 deg
[ctm] c travel maximum -1.000 deg
[cjm] c jerk maximum 20 deg/min^3 * 1 million
[cjd] c junction deviation 0.0500 deg (larger is faster)
[cra] c radius value 1.0000 deg
[p1frq] pwm frequency 100 Hz
[p1csl] pwm cw speed lo 1000 RPM
[p1csh] pwm cw speed hi 2000 RPM
[p1cpl] pwm cw phase lo 0.125 [0..1]
[p1cph] pwm cw phase hi 0.200 [0..1]
[p1wsl] pwm ccw speed lo 1000 RPM
[p1wsh] pwm ccw speed hi 2000 RPM
[p1wpl] pwm ccw phase lo 0.125 [0..1]
[p1wph] pwm ccw phase hi 0.200 [0..1]
[p1pof] pwm phase off 0.100 [0..1]
[g54x] g54 x offset 0.000 mm
[g54y] g54 y offset 0.000 mm
[g54z] g54 z offset 0.000 mm
[g54a] g54 a offset 0.000 deg
[g54b] g54 b offset 0.000 deg
[g54c] g54 c offset 0.000 deg
[g55x] g55 x offset 75.000 mm
[g55y] g55 y offset 75.000 mm
[g55z] g55 z offset 0.000 mm
[g55a] g55 a offset 0.000 deg
[g55b] g55 b offset 0.000 deg
[g55c] g55 c offset 0.000 deg
[g56x] g56 x offset 0.000 mm
[g56y] g56 y offset 0.000 mm
[g56z] g56 z offset 0.000 mm
[g56a] g56 a offset 0.000 deg
[g56b] g56 b offset 0.000 deg
[g56c] g56 c offset 0.000 deg
[g57x] g57 x offset 0.000 mm
[g57y] g57 y offset 0.000 mm
[g57z] g57 z offset 0.000 mm
[g57a] g57 a offset 0.000 deg
[g57b] g57 b offset 0.000 deg
[g57c] g57 c offset 0.000 deg
[g58x] g58 x offset 0.000 mm
[g58y] g58 y offset 0.000 mm
[g58z] g58 z offset 0.000 mm
[g58a] g58 a offset 0.000 deg
[g58b] g58 b offset 0.000 deg
[g58c] g58 c offset 0.000 deg
[g59x] g59 x offset 0.000 mm
[g59y] g59 y offset 0.000 mm
[g59z] g59 z offset 0.000 mm
[g59a] g59 a offset 0.000 deg
[g59b] g59 b offset 0.000 deg
[g59c] g59 c offset 0.000 deg
[g92x] g92 x offset 0.000 mm
[g92y] g92 y offset 0.000 mm
[g92z] g92 z offset 0.000 mm
[g92a] g92 a offset 0.000 deg
[g92b] g92 b offset 0.000 deg
[g92c] g92 c offset 0.000 deg
[g28x] g28 x position 0.000 mm
[g28y] g28 y position 0.000 mm
[g28z] g28 z position 0.000 mm
[g28a] g28 a position 0.000 deg
[g28b] g28 b position 0.000 deg
[g28c] g28 c position 0.000 deg
[g30x] g30 x position 0.000 mm
[g30y] g30 y position 0.000 mm
[g30z] g30 z position 0.000 mm
[g30a] g30 a position 0.000 deg
[g30b] g30 b position 0.000 deg
[g30c] g30 c position 0.000 deg
tinyg [mm] ok>
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