Some motors are not responding

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  • #8678
    contacttodd
    Member

    I have the board running for about 6 months now and really enjoy it! Recently I powered it up and noticed motors 1 and 3 are not working. I changed the motors to use motor 2 (no issues) and the motors work fine. However, when I send any commands to motors 1 or 3 which are the X and Z for my machine, they do not move and I don’t see the green light on the board indicating signal is sent to the motor like I see on motor 2. When I power or reset the board, I see all 4 green lights come on for a moment and I can tell all motors are receiving a PWM as they cannot move during that second, but trying to send a signal to them with gcode or a test trying to make a circle does not work, I am only able to move the motor 2 for a straight line.

    Is it possible to send the board back and get it repaired? I will be glad to pay, I just want to get it working as I really like this board.

    Thank you.

    #8681
    cmcgrath5035
    Moderator

    What FW do you have loaded? $fb= ?
    If you fw is old, $npm=2 might not be right for you.

    You should upgrade to FW 440.18 if not there already

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