tried everything. please help

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    hello. my name is Michael. ive been having an issue with my v5 gshield+seeduino v3. I have connected the boards to my comp and have loaded my hex file with xloader and have been rx and tx my gcode. but to no avail the gshield will not light the driver controller leds or get any power to my motors. I have tried removing and jumping the 3v and 5v jumper thinking my board may have that issue but when I do that the contollers have constant power and my motors will freeze at their current positon and act as if there is constant power running through them holding them in place. I tried running code while they were lit and no change. im running a 12v 30amp supply and I know I have good power bc I have checked it with a volt meter at 11.96v. please help. any ideas help

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